Mall security bot knocks down toddler, breaks Asimov's first law of robotics - The Verge

Robot mall

Part of the Human—Computer Interaction Series book series HCIS Abstract Social robots are gradually being introduced in public places to perform various service tasks in which the robots interact with users in the service front line. The presence of social robots in stores and shopping malls is one noticeable aspect of this phenomenon.

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Customers tend to feel positive about such robots, but the long-term benefits and impact of social service robots are hard to estimate, especially from the business perspective. The MuMMER project has robot mall mall customers, store managers, and mall managers to study their expectations and concerns about a shopping mall robot. Pepper of SoftBank Robotics was used as the robot platform.

All stakeholders showed mainly positive attitudes. Facilitating factors in the adoption of social robots in malls seem to be the capability of the robot to be both entertaining and useful; in particular, the robot requires advanced dialog capability in order to be able to serve customers and collaborate with personnel.

Moreover, there needs to be a perceived potential of the robot to lead to increased sales or decreased costs in the mall.

References Aaltonen, I. Hello pepper, may I tickle you? Google Scholar Ager, D. Language, community and the state. Exeter, England: Intellect. Google Scholar Brscic, D. Do you need help? A robot providing information to people who behave atypically. KeJia robot? An attractive shopping mall guider.

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Tapus et al. Cham: Springer. Humanoid robot pepper at a Belgian chocolate shop. Doering, N.

User-centered design and evaluation of a mobile shopping robot. International Journal of Social Robotics, 7 2— A survey of socially interactive robots. Robotics and Autonomous Systems, 42 3—4— Agah, J. Cabibihan, A. Howard, M. He Eds. ICSR Lecture notes in computer science Vol. Personal greetings: Personalizing robot utterances based on novelty of observed behavior. International Journal of Social Robotics, 9 2— Where can I find a pharmacy? Google Scholar Huang, C. Modeling robot mall controlling friendliness for an interactive museum robot.

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Mall security bot knocks down toddler, breaks Asimov's first law of robotics - The Verge

A communication robot in a shopping mall. Robotic shopping trolley for supporting the elderly. AHFE Advances in Intelligent Systems and Computing Vol. Google Scholar Korn, O. Lai, C. Design of introducing service robot into catering services. Lazar, J. Research methods in human-computer interaction.

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Hoboken: Wiley. Google Scholar Loup Ventures.

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Unit sales of social and entertainment robots worldwide robot mall to in millions. In Statista—The Statistics Portal. Monitoring the acceptance of a social service robot in a shopping mall: First results. Robot mall, March 6—9. A social service robot in a shopping mall—Expectations of the management, retailers and consumers. Shopping mall robots—Opportunities and constraints from the retailer and manager perspective. Kheddar Ed.

By Ethan Baron ebaron bayareanewsgroup. How many robots did the posh mall have at the time? It refused to say. How many does it have now?

Springer International Publishing AG Google Scholar Pandey, A. What is one point in binary options mass-produced sociable humanoid robot: Pepper: The first machine of its kind. Alana: Social dialogue using an ensemble model and a ranker trained on user feedback.

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Sabelli, A. Robovie as a mascot: A qualitative study for long-term presence of robots in a shopping mall. International Journal of Social Robotics, 8 2— Google Scholar Shi, C.

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How would store managers employ social robots? Shi, C. A robot that distributes flyers to pedestrians in a shopping mall. International Journal of Social Robotics, 10 4— Interactive humanoid robots for a science museum.

Shiomi, M. Recommendation effects of a robot mall robot for advertisement-use context in a shopping mall. International Journal of Social Robotics, 5 2— CrossRef Google Scholar Copyright information.

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